Experiencing issues with accounts locking

Incident Report for Frame.io

Resolved

This incident has been resolved.

Posted Oct 29, 2018 - 17:35 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 29, 2018 - 17:27 EDT

Investigating

We are currently investigating an issue with locked accounts at sign in.

Posted Oct 29, 2018 - 17:21 EDT

This incident affected: Website (app.frame.io).