Experiencing issues with accounts locking

Incident Report for Frame.io

Resolved

This incident has been resolved.
Posted Oct 29, 2018 - 17:35 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 29, 2018 - 17:27 EDT

Investigating

We are currently investigating an issue with locked accounts at sign in.
Posted Oct 29, 2018 - 17:21 EDT
This incident affected: app.frame.io (LEGACY).