Frame.io Status

All Systems Operational

Website (app.frame.io) Operational

API Operational

iOS App Operational

Final Cut Pro X Operational

Adobe Extensions Operational

Support Pages Operational

Email Notifications Operational

Webhooks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 11, 2021

No incidents reported today.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.

Mar 30, 2021

Video transcoding issues

Resolved - The delays with transcoding new uploads and displaying thumbnails is now resolved. We’re sorry for the troubles this may have caused. For questions, please reach out to our support team through the chat, or email support@frame.io.
Mar 30, 14:06 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 30, 12:45 EDT

Identified - The issue has been identified and a fix is being implemented.
Mar 30, 12:34 EDT

Update - We are continuing to investigate this issue.
Mar 30, 12:34 EDT

Investigating - We are currently experiencing delays with transcoding new uploads and displaying thumbnails. Our team is working to identify the root cause and implement a fix.
Mar 30, 11:50 EDT

Mar 29, 2021

No incidents reported.

Mar 28, 2021

No incidents reported.