All Systems Operational
Website (app.frame.io) ? Operational
API Operational
iOS App Operational
Final Cut Pro X Operational
Adobe Extensions Operational
Support Pages Operational
Email Notifications Operational
Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 28, 2020

No incidents reported today.

Nov 27, 2020

No incidents reported.

Nov 26, 2020
Resolved - This incident has been resolved.
Nov 26, 05:03 EST
Update - A fix is being deployed from our infrastructure provider and new uploads are properly transcoding. All delayed assets uploaded today will be reprocessed.
Nov 25, 20:11 EST
Monitoring - We are still monitoring this issue and expect a fix from our infrastructure provider in 3-6 hours. We’ll reach out to you as soon as we have more information to share.
Nov 25, 16:51 EST
Update - We’ve identified the issue with our infrastructure provider. We will begin re-processing any uploaded Assets once the provider has resolved their service interruption.
Nov 25, 13:12 EST
Identified - We’ve identified the source of the issue and we’re awaiting a fix.
Nov 25, 09:59 EST
Investigating - We’re currently investigating an issue with delays in video transcodes. We’re working to identify the root cause and implement a fix.
Nov 25, 09:40 EST
Nov 25, 2020
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020
Resolved - This incident has been resolved.
Nov 20, 00:34 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 00:10 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 19, 23:27 EST
Investigating - We're currently investigating an issue with delays in video transcodes. Our Engineer team is working to identify the root cause and implement a fix. Website, API and NLE Integration users may be affected.
Nov 19, 23:00 EST
Nov 19, 2020
Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.