Application outage

Incident Report for Frame.io

Resolved

This incident has been resolved.

Posted Dec 14, 2023 - 17:44 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 14, 2023 - 17:29 EST

Update

We are continuing to investigate this issue.

Posted Dec 14, 2023 - 16:56 EST

Investigating

We are currently experiencing outages with our application. Our team is working to identify the root cause and implement a fix.

Posted Dec 14, 2023 - 16:54 EST

This incident affected: API Services (API, Email Notifications, Custom Actions, Webhooks, Media Processing), Applications (iOS App, Web App (app.frame.io), Transfer App), and Integrations (Final Cut Pro X, Adobe Extensions).