Transcoding Errors

Incident Report for Frame.io

Resolved

This incident has been resolved.

Posted Sep 20, 2023 - 06:06 EDT

Monitoring

The cause of this has been identified and a fix put in place. We are monitoring the situation, but at this time the platform is back to normal operations.

Posted Sep 20, 2023 - 05:45 EDT

Investigating

We are currently investigating reports of transcoding errors in frame.iol

Posted Sep 20, 2023 - 05:15 EDT