The system maintenance has been completed. Users can now log in and any previous delays in access are now resolved.
For any questions, please contact our Support Team through the chat or email support@frame.io.
Posted Sep 23, 2023 - 23:01 EDT
Completed
The scheduled maintenance has been completed.
Posted Sep 23, 2023 - 23:00 EDT
Verifying
Verification is currently underway for the maintenance items.
Posted Sep 23, 2023 - 22:36 EDT
Update
Configuration update is complete, service is restored. Maintenance work is now resuming.
Posted Sep 23, 2023 - 21:19 EDT
Update
We are seeing interruptions of service for some users, we are restoring a prior configuration which will return service momentarily.
Posted Sep 23, 2023 - 21:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 23, 2023 - 20:01 EDT
Scheduled
We will be undergoing system maintenance on Saturday September 23rd beginning at 8 PM ET. We do not expect there to be any interruptions to your use of Frame.io during this time, but it is possible that you may experience small delays. Our team will be monitoring throughout and we will follow up once maintenance has concluded. We anticipate the maintenance to be complete by 11 PM ET.
We will keep this page up to date on any potential impact.
Posted Sep 22, 2023 - 14:16 EDT
This scheduled maintenance affected: API Services (API, Email Notifications, Custom Actions, Webhooks, Media Processing), Integrations (Final Cut Pro X, Adobe Extensions), and Applications (Web App (app.frame.io), Transfer App).