Issues with Review Links

Incident Report for Frame.io

Resolved

The issue has now been resolved. We'll be posting a post-mortem here shortly for this incident.

Posted Mar 13, 2019 - 15:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 13, 2019 - 14:53 EDT

Update

Our fix is deployed and will be rolling out to our servers in the next 15 minutes.

Posted Mar 13, 2019 - 14:46 EDT

Identified

We have identified the issue and are currently working on a fix. We expect it to be deployed in the next 30 minutes.

Posted Mar 13, 2019 - 14:06 EDT

Investigating

We currently have issues accessing review links in the app. At this time all review links are not working.

Posted Mar 13, 2019 - 13:42 EDT

This incident affected: Website (app.frame.io).